Browse all help topics
Run your workspace
People, roles, plans, billing, security, AI assistant access and support — everything about the account rather than the data.
How to
Step by step.
- Answer a data-subject requestSomeone has asked what we hold about them, or asked us to delete it. How do I answer from MarqIQ?
- Update billing, find an invoice, or cancelWhere are my invoices, how do I change the card, and how do I cancel?
- Get help from a personSomething is wrong and I need a human. How do I reach one?
- Invite people and set their roleHow do I get my team in here and give them the right access?
- Let your AI assistant read this workspaceCan I ask my own AI assistant questions about this data?
- Read agent reports in your inbox, and stop the emailsWhere do the reports agents send me live in MarqIQ, and how do I stop the emails without losing the reports?
- Run MarqIQ for several clientsI am an agency with eight clients. How should I set this up?
- Secure your account and see who signed inHow do I turn on two-factor, and how do I check nobody else has been in here?
- Send agent reports to SlackHow do I get the Monday brief, the alerts and the pipeline check into a Slack channel or as a direct message, and what does MarqIQ see in Slack?
- Turn on a beta feature for your loginWhere is Ask? I am on the right plan but I cannot see the Ask box or the Ask button.
- Upgrade your plan or add seatsHow do I buy another seat or move up a tier, and where do I see how much of my plan I have used?
Understand
What it means and how it is worked out.
Reference
Exact values, in tables.